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NOT PART OF THE RECALL KIT PROGRAM

The products on this page are not covered by CPSC recall 25-157, and we do not supply recall kits for them. This page only shows where to find the serial number.

Triangle Tube Serial Number Locator: Other Products

Where to find the serial number on a Ionic Floor StandingNot a recall product

Ionic Floor Standing

Bottom of the right side panel.

Where to find the serial number on a Ionic Wall MountNot a recall product

Ionic Wall Mount

Upper right side panel.

Where to find the serial number on a CardinalNot a recall product

Cardinal

Top of the unit.

Where to find the serial number on a Instinct (floor or wall)Not a recall product

Instinct (floor or wall)

Top of the right side panel.

Where to find the serial number on a Prestige PSNot a recall product

Prestige PS

Open the front flap. The serial number is on the bottom of the flap tab.

Starts with PS, then 4 to 5 digits. Example: PS1234

Prestige PS is not one of the recalled Prestige models. Only Prestige Solo and Prestige Excellence serials listed in CPSC recall 25-157 are covered.

Where to find the serial number on a ChallengerNot a recall product

Challenger

Top of the right side panel.

6 digits, a dash, then 10 letters or digits. Example: 012345-1234567890

Where to find the serial number on a MarquisNot a recall product

Marquis

Middle of the large sticker on the right side panel.

Starts with TH, then 7 to 9 letters or digits. Example: THN1234567

Where to find the serial number on a KeystoneNot a recall product

Keystone

Large sticker on the right side panel.

Starts with K, then 8 digits. Example: K12345678

Where to find the serial number on a Smart, Ginius or Comfort tankNot a recall product

Smart, Ginius or Comfort tank

Top of the unit.

1 or 2 letters plus 4 or 6 digits, or 5 digits with no letters. Examples: BB1234, 12345

Have a Prestige Solo, Prestige Excellence or Aerco Esteem boiler? Go to the recall serial number page.